Aside from the Shipping taking over 1 week, since it shipped from LaPorte TX by Fedex and I live 52 miles from LaPorte (go figure that out), This 5 in 1 Heat Press is absolutely PERFECT for my needs. It did come well boxed and protected, all parts were there and the instructions were very clear to follow. First Test was the Heat and it held at 400 degrees perfectly. Thus far I've made 1 drying towel, 1 BOSS T-Shirt for my Wife and 1 Coffee Cup. I've only used Vinyl HTF and Infusible Ink Prints from my Epson Eco Tank ET 2760 printer. The Towel and Mug are Infusible Inks and the T-Shirt is Cricut's Iron-On Vinyl's. I bought this 5 in 1 Heat Press for the startup of our small Craft Business and I am 120% pleased that I ignored the negative reviews and purchased this. I do highly recommend this Heat Press combination.