Shipping Policy

Processing Times

*Shipping in 48 Hours.
We stock our own inventory, thus all orders are usually processed and shipped within 1-2 business days(In case of holidays, order processing time takes up to 3-5 business days). The Processing time does not include shipping transit time.

Free shipping on all products on the OhWill. We only ship to the United States, but the following areas of the United States are not included(Live Update):
Hawaii, Alaska, puerto rico, Guam, Virgin islands, American samoa, Northern marianapalau, micronesia, marshall islands.

Our products are all in the local warehouse in the United States, so the customs duties involved are also borne by ohwill.

Shipping Time
DELIVERY DAYS: 2-6 Business Days (More Time and Extra Fee for * Heavy and Big-size Products )
Processing Time: 1-2 Business Day
The express we usually use: FedEx Home Delivery, FedEx Ground
Our regular warehouses:
Warehouse 1
645 Independence Pkwy, Houston, La Porte Texas 77571, United States

Warehouse 2
301 Grove Road, West Deptford New Jersey 08086, United States

Warehouse 3
13083 Slover Avenue, Fontana California 92337, United States
Our products are distributed in 200+ warehouses in the United States. There are two types of warehouses: fixed warehouses and temporary warehouses. Normally our products are in stock in both East and West US warehouses. But there are also some products that are only available in one warehouse. If the product is in stock in the US East warehouse and the shipping address is in the West, it means the package will arrive later than the standard time. If the shipping address is in the Eastern United States, it means the package will arrive earlier than the standard time. If you would like to know the delivery time of your item, please feel free to contact Ohwill service personnel.

Note: Influenced by “Black Friday and christmas”, cargo delivery time cannot be guaranteed and may be longer than scheduled! Thanks for your understanding!